Auditory Processing Disorder Testing for Children & Adults

When hearing tests come back normal but understanding speech is still a struggle, the problem may be how the brain processes sound. Optimum now offers Comprehensive APD evaluations.

Four Locations Serving Southern and Central California

Apple Valley, CA

17768 Wika Rd #200
Apple Valley, CA 92307
(760) 503-1700

Visalia, CA

4004 S Demaree St Ste B
Visalia, CA 93277
(760) 503-1700

La Verne, CA

2125 Wright Ave # C8
La Verne, CA 91750
(760) 503-1700

Jess Ranch, CA

19015 Town Center Dr #104
Apple Valley, CA 92308
(760) 503-1700

When Hearing Is Normal but Understanding Isn’t

Your child passed the school hearing screening. The pediatrician found nothing wrong. And yet the teacher keeps reporting the same thing: he doesn’t follow directions, she tunes out during lessons, homework instructions have to be repeated three times. At home you’ve probably said it yourself — the hearing is fine, the listening isn’t.

Hearing and understanding are two different processes. The ears detect sound; the brain interprets it. Auditory processing disorder occurs when that interpretation breaks down — when the brain struggles to distinguish similar speech sounds, follow a voice through background noise, or hold a multi-step instruction long enough to act on it. Standard hearing tests measure detection only, which is why APD routinely goes undetected for years.

Signs in Children

Consider an evaluation if your child regularly:

  • Asks “what?” or “huh?” even when the room is quiet
  • Struggles to follow multi-step directions
  • Has significant difficulty hearing in noisy classrooms or on the playground
  • Confuses similar-sounding words
  • Is described as inattentive, distractible, or “not listening”
  • Falls behind in reading, spelling, or phonics despite working hard
  • Takes noticeably longer than peers to respond in conversation

These overlap considerably with ADHD, language disorders, and learning differences — and APD can exist alongside any of them. Testing clarifies what’s actually driving the difficulty, which changes what kind of support helps.

Signs in Adults

Auditory processing difficulties don’t end at childhood, and they can develop later in life. Adults commonly describe exhausting effort in restaurants and meetings, difficulty following conversation when more than one person is speaking, or hearing aids that improve volume without improving clarity. Processing problems are also common after a head injury or blast exposure, which is why we see them frequently among Veterans.

APD Testing at Optimum Audiology

Dr. Kristi Mendoza and our team evaluate auditory processing at all our locations. Testing is available for patients age 7 and older, since younger children’s auditory systems are still developing and results aren’t yet reliable.

We begin with a complete hearing evaluation to confirm that hearing sensitivity is normal — an essential first step, because untreated hearing loss produces many of the same symptoms.  Each assessment isolates a different processing skill: understanding speech in noise, separating competing messages, detecting subtle timing differences in sound. Plan on approximately 1-3 hours for the evaluation.

Afterward, we review the results with you in detail. Recommendations may include classroom accommodations, remote microphone technology, auditory training, or referral to a speech-language pathologist or educational specialist.

Schedule an appointment today

Take the first step toward better hearing with a personalized consultation - our expert team is ready to help you reconnect with the sounds that matter most.

Your Questions Answered

Frequently asked questions

With over 30 years of experience, we understand you may have questions about hearing health, treatment options, and what to expect from your visit. Dr. Mendoza and our team have compiled answers to the most frequently asked questions to help you feel informed and confident about your care.

Auditory processing disorder, sometimes called central auditory processing disorder or CAPD, is a difficulty with how the brain interprets sound rather than a problem with the ears themselves. Hearing sensitivity is typically normal. What breaks down is the processing that happens afterward — separating speech from background noise, distinguishing similar sounds, or holding a spoken instruction long enough to follow it.

School screenings check whether your child can detect tones at a given volume in a quiet room. That's a useful check for hearing loss, but it measures nothing about how the brain handles speech in a noisy classroom. A child with auditory processing disorder will almost always pass a screening, which is exactly why the condition is so often missed.

We test children age [MINIMUM AGE] and older. Below that age, the auditory system is still maturing and test results aren't reliable enough to base decisions on. If your child is younger and you have concerns, call us at 760-503-1700 — a standard hearing evaluation and a conversation about what you're observing are worthwhile starting points, and we can plan for processing testing when the time is right.

The two look remarkably similar from the outside. Both produce a child who seems inattentive, misses instructions, and loses focus. The difference is the source: ADHD involves attention regulation broadly, while auditory processing disorder is specific to spoken information. A child with APD often focuses well on visual tasks but falls apart when instructions are given aloud. The two conditions can also occur together. Testing helps distinguish them, which matters because the accommodations that help are different.

We start with a complete hearing test to rule out hearing loss, then move to a series of listening tasks through headphones. Your child may repeat words heard against background noise, listen to different messages in each ear at once, or identify subtle differences in tone and timing. The tasks are designed to be manageable, and we build in breaks. Plan on approximately 1-3 hours.

Results and recommendations are written in language the school can act on, and we're glad to speak with teachers or your child's support team when that would help.

A diagnosis is a starting point, not a verdict. Recommendations often include classroom accommodations such as preferential seating and written instructions alongside spoken ones, remote microphone technology that sends the teacher's voice directly to your child, and structured auditory training. Many children improve considerably once the right supports are in place.

Yes. Some adults have had it since childhood without it ever being identified. Others develop processing difficulties after a head injury, blast exposure, or stroke, or notice them emerging with age. The common description is that conversation in a restaurant or meeting takes enormous effort even though a hearing test looks acceptable.

It's worth investigating. Hearing aids make sound louder, which resolves an audibility problem but not a processing one. If your devices have been verified with Real Ear Measurement and you're still losing conversation in noisy rooms, processing testing can determine whether something beyond amplification is involved — and whether technology like a remote microphone would help where hearing aids alone haven't.

Coverage varies more than it does for standard hearing evaluations, and some plans classify processing testing as educational rather than medical. Our team can verify your specific benefits before the appointment and explain any out-of-pocket costs upfront, so there are no surprises. We accept most major insurance plans and work with Veterans benefits and Workers' Compensation.

Request a Callback

Request a callback to discover how our five-star service and 30 years of experience can help you reconnect with the sounds that matter most.

Hearing Care by Optimum Audiology

Comprehensive Hearing Services

Our four California locations offer comprehensive hearing evaluations and custom fittings with compassionate care and five-star service. With Dr. Mendoza’s 30+ years of expertise, we provide personalized solutions from all top manufacturers. Flexible service options, including remote programming and concierge visits, ensure ongoing support throughout your hearing health journey.

Hear From Our Customers

What Our Customers Say

Our patients’ experiences speak to our dedication to compassionate care and five-star service. Families across Southern and Central California report clearer conversations, renewed confidence, and transformative improvements in their daily lives through Dr. Mendoza’s expert care and personalized hearing solutions.

Excellent
Optimum Audiology4.9
Based on 439 reviews
Tim Strathmann
20 hours ago
Great professional caring service. The staff working at this office are great, helpful, and very knowledgeable. I would recommend Optimum Audiology to anyone needing hearing evaluation or services.
Barbara Bonner
21 hours ago
Great service, spent quality time with me making sure I understood everything
Lovely staff and very helpful
Kathy Kidd
2 days ago
Thank you so much for the exceptional care each person in your office gave to us on our visit to Optimum Audiology today! My dear friend who I care for, felt at complete ease in your office. We look forward to finishing her care at our next appointment!
Staff was, as always, kind, professional and efficient. They were gracious and a pleasure to work with.
Ronnett Holden
2 days ago
They was kind and they explained everything to me.
carol wahl
5 days ago
William Sena
7 days ago
Very knowledgeable on the science of audiology
Robert Ferrato
1 week ago
Very friendly and helpful people. Enjoyed the visit.
Susan Curwen
1 week ago
I appreciated the great service, care of my hearing aids & I learned new information regarding use of my hearing aid app. Thank you!
John Leve
1 week ago
Outstanding customer support!!
Bill Clark
1 week ago
Everything went perfect again.
Maria rosales
1 week ago
Realy nice personal doctors
This review is for Kristi Mendoza. In Apple Valley, California. License: AU 1439 I want to personally thank you for helping my 96 yr old dad. My brother and I and even my children have bought my dad so many hearing aids. And they failed. When my brother told me my dad had an appointment with the VA because of you I knew I had to thank you. Thank you so much for your kindness, for your patience and for your compassion and concern. We appreciate it so much. Now me and my kids can call my dad and talk to him on the phone. My brother said my dad smiled all the way home from the VA. That means more to us than anything. We want our dad to live a comfortable and happy life. He has done so much for this country where he can’t even hear. He truly deserves the best. Thank you so so much. Peace and blessings to you always. Your kindness will always keep you blessed.💕
I really was comforted by the way the clinician thoroughly explained, while instructing. E through the examen. Also they allowed me to eat up lots of Halloween candy
Anna Salazar
1 week ago
Panda Bear
1 week ago
Everyone was really nice and caring they did a good job with my 12 year old son
Very professional staff. Very knowledgeable about their products that are being offered. Wish I would've known about them 3 years ago. Great experience. Highly recommend
Brian Pellicci
2 weeks ago
Jasmine was very insightful and professional
Sandra Connell
2 weeks ago
I had an excellent experience at Optimum Audiology. Everyone was very helpful and kind. Service was excellent as well and I received my new hearing aids quickly and given the proper education on how to get the most out of them. Overall, Optimum Audiology is fantastic for all your hearing needs.
Philip Soto
2 weeks ago
Staff is always friendly and very knowledgeable and courteous
Tim Strathmann
20 hours ago
Great professional caring service. The staff working at this office are great, helpful, and very knowledgeable. I would recommend Optimum Audiology to anyone needing hearing evaluation or services.
Response from the owner:Thank you for your thoughtful 5-star review! We are delighted to hear that you enjoyed your visit and appreciated our new location. Creating a welcoming environment where every person feels valued is important to our entire team. Thank you for your recommendation and for taking the time to share your kind words, they truly mean a great deal to us.
Barbara Bonner
21 hours ago
Great service, spent quality time with me making sure I understood everything
Response from the owner:We appreciate your positive feedback. Ensuring customer understanding is a priority for us!
Lovely staff and very helpful
Han-Su Kim
1 day ago
Fantastic place with incredibly kind people. 100% recommend
Kathy Kidd
2 days ago
Thank you so much for the exceptional care each person in your office gave to us on our visit to Optimum Audiology today! My dear friend who I care for, felt at complete ease in your office. We look forward to finishing her care at our next appointment!
Staff was, as always, kind, professional and efficient. They were gracious and a pleasure to work with.
Ronnett Holden
2 days ago
They was kind and they explained everything to me.
carol wahl
5 days ago
Response from the owner:Thank you so much for the five-star review! We truly appreciate your kind support.
Response from the owner:Thank you for the five stars! Our team is grateful for your thoughtful feedback.
William Sena
7 days ago
Very knowledgeable on the science of audiology
Response from the owner:Thank you for the wonderful review! We’re proud to have a team that is passionate about audiology and committed to continually expanding their knowledge. We truly appreciate you recognizing that dedication and taking the time to share your kind words!
Robert Ferrato
1 week ago
Very friendly and helpful people. Enjoyed the visit.
Response from the owner:We appreciate your kind words. Glad you enjoyed your visit!
Susan Curwen
1 week ago
I appreciated the great service, care of my hearing aids & I learned new information regarding use of my hearing aid app. Thank you!
Response from the owner:We’re so grateful you took the time to share your kind words. Thank you!
John Leve
1 week ago
Outstanding customer support!!
Response from the owner:Your kind words truly brightened our day. Thank you for recognizing Donna and our team. We are grateful you took the time to leave a review and appreciate your encouragement.
Bill Clark
1 week ago
Everything went perfect again.
Response from the owner:Your support is greatly appreciated by everyone on our team. Thank you for the five stars!
Maria rosales
1 week ago
Realy nice personal doctors
Response from the owner:Thank you for the wonderful feedback! It means a lot to our Optimum Audiology team.
This review is for Kristi Mendoza. In Apple Valley, California. License: AU 1439 I want to personally thank you for helping my 96 yr old dad. My brother and I and even my children have bought my dad so many hearing aids. And they failed. When my brother told me my dad had an appointment with the VA because of you I knew I had to thank you. Thank you so much for your kindness, for your patience and for your compassion and concern. We appreciate it so much. Now me and my kids can call my dad and talk to him on the phone. My brother said my dad smiled all the way home from the VA. That means more to us than anything. We want our dad to live a comfortable and happy life. He has done so much for this country where he can’t even hear. He truly deserves the best. Thank you so so much. Peace and blessings to you always. Your kindness will always keep you blessed.💕
I really was comforted by the way the clinician thoroughly explained, while instructing. E through the examen. Also they allowed me to eat up lots of Halloween candy
Response from the owner:Thank you so much! We’re grateful for the five stars and truly appreciate your feedback.
Anna Salazar
1 week ago
Response from the owner:Thank you for taking the time to leave us five stars. Your feedback means so much to our team!
Panda Bear
1 week ago
Everyone was really nice and caring they did a good job with my 12 year old son
Response from the owner:Thank you for your thoughtful feedback! Our team is committed to providing compassionate care and five-star service.
Response from the owner:Five stars means a lot to our team! Thank you for your generous review and support.
Very professional staff. Very knowledgeable about their products that are being offered. Wish I would've known about them 3 years ago. Great experience. Highly recommend
Response from the owner:This is the kind of feedback that encourages our team to keep striving for excellence. Thank you!
Brian Pellicci
2 weeks ago
Jasmine was very insightful and professional
Response from the owner:What a wonderful review to receive! Thank you for your kind words and five stars.
Sandra Connell
2 weeks ago
I had an excellent experience at Optimum Audiology. Everyone was very helpful and kind. Service was excellent as well and I received my new hearing aids quickly and given the proper education on how to get the most out of them. Overall, Optimum Audiology is fantastic for all your hearing needs.
Response from the owner:We’re passionate about making every interaction welcoming and caring. Thank you for recognizing our team with five stars!
Philip Soto
2 weeks ago
Staff is always friendly and very knowledgeable and courteous
Response from the owner:We appreciate your kind words about our team. Thank you!

Request aCallback

Have questions about your hearing? Our team will help you get answers and schedule your evaluation with Dr. Mendoza.

Don't Miss the Sounds That Matter Most

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