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Hear From Our Customers

What Our Customers Say

Our patients’ experiences speak to our dedication to compassionate care and five-star service. Families across Southern and Central California report clearer conversations, renewed confidence, and transformative improvements in their daily lives through Dr. Mendoza’s expert care and personalized hearing solutions.

Excellent
Optimum Audiology4.9
Based on 445 reviews
Rocio Mendoza
13 hours ago
The care my daughter received at this facility was phenomenal. I wish every doctors office we visit would be like the staff here. The person who performed all the test for my daughter was this wonderful girl named Jasmine, she told us she was a resident at this facility, nonetheless she was awesome. Took her time with my daughter and was very kind. We also got to meet one of the Drs and he was also great. All around amazing kind staff, starting from the ladies at the front desk to staff in the back. I gave this place 5 stars because of how amazing they were. 😊
Eric P
14 hours ago
The staff and audiologist were all very friendly and professional. It was a pleasant experience. They explained everything clearly
Una muy buena atención
Aunesty Brown
16 hours ago
I was seen for my ears, even though I still didn't get to know what's still wrong with my ears, I'm glad to know I'm not going deaf. And the nurse, Jasmine was very helpful and she has a beautiful and bright spirit. She was very professional and made it comfortable for me as she ran the tests. I would definitely come back esp with the environment being so calm and nice.(>.<)
raymond kalinich
20 hours ago
Always a pleasure
Rodriguez Banuelos
24 hours ago
Great professional caring service. The staff working at this office are great, helpful, and very knowledgeable. I would recommend Optimum Audiology to anyone needing hearing evaluation or services.
Barbara Bonner
2 days ago
Great service, spent quality time with me making sure I understood everything
Lovely staff and very helpful
Kathy Kidd
3 days ago
Thank you so much for the exceptional care each person in your office gave to us on our visit to Optimum Audiology today! My dear friend who I care for, felt at complete ease in your office. We look forward to finishing her care at our next appointment!
Staff was, as always, kind, professional and efficient. They were gracious and a pleasure to work with.
Ronnett Holden
3 days ago
They was kind and they explained everything to me.
carol wahl
6 days ago
William Sena
1 week ago
Very knowledgeable on the science of audiology
Robert Ferrato
1 week ago
Very friendly and helpful people. Enjoyed the visit.
Susan Curwen
1 week ago
I appreciated the great service, care of my hearing aids & I learned new information regarding use of my hearing aid app. Thank you!
John Leve
1 week ago
Outstanding customer support!!
Bill Clark
1 week ago
Everything went perfect again.
Maria rosales
1 week ago
Realy nice personal doctors
This review is for Kristi Mendoza. In Apple Valley, California. License: AU 1439 I want to personally thank you for helping my 96 yr old dad. My brother and I and even my children have bought my dad so many hearing aids. And they failed. When my brother told me my dad had an appointment with the VA because of you I knew I had to thank you. Thank you so much for your kindness, for your patience and for your compassion and concern. We appreciate it so much. Now me and my kids can call my dad and talk to him on the phone. My brother said my dad smiled all the way home from the VA. That means more to us than anything. We want our dad to live a comfortable and happy life. He has done so much for this country where he can’t even hear. He truly deserves the best. Thank you so so much. Peace and blessings to you always. Your kindness will always keep you blessed.💕
I really was comforted by the way the clinician thoroughly explained, while instructing. E through the examen. Also they allowed me to eat up lots of Halloween candy
Anna Salazar
1 week ago
Panda Bear
1 week ago
Everyone was really nice and caring they did a good job with my 12 year old son
Rocio Mendoza
13 hours ago
The care my daughter received at this facility was phenomenal. I wish every doctors office we visit would be like the staff here. The person who performed all the test for my daughter was this wonderful girl named Jasmine, she told us she was a resident at this facility, nonetheless she was awesome. Took her time with my daughter and was very kind. We also got to meet one of the Drs and he was also great. All around amazing kind staff, starting from the ladies at the front desk to staff in the back. I gave this place 5 stars because of how amazing they were. 😊
Eric P
14 hours ago
The staff and audiologist were all very friendly and professional. It was a pleasant experience. They explained everything clearly
Una muy buena atención
Aunesty Brown
16 hours ago
I was seen for my ears, even though I still didn't get to know what's still wrong with my ears, I'm glad to know I'm not going deaf. And the nurse, Jasmine was very helpful and she has a beautiful and bright spirit. She was very professional and made it comfortable for me as she ran the tests. I would definitely come back esp with the environment being so calm and nice.(>.<)
raymond kalinich
20 hours ago
Always a pleasure
Rodriguez Banuelos
24 hours ago
Great professional caring service. The staff working at this office are great, helpful, and very knowledgeable. I would recommend Optimum Audiology to anyone needing hearing evaluation or services.
Response from the owner:Thank you for your thoughtful 5-star review! We are delighted to hear that you enjoyed your visit and appreciated our new location. Creating a welcoming environment where every person feels valued is important to our entire team. Thank you for your recommendation and for taking the time to share your kind words, they truly mean a great deal to us.
Barbara Bonner
2 days ago
Great service, spent quality time with me making sure I understood everything
Response from the owner:We appreciate your positive feedback. Ensuring customer understanding is a priority for us!
Lovely staff and very helpful
Han-Su Kim
2 days ago
Fantastic place with incredibly kind people. 100% recommend
Kathy Kidd
3 days ago
Thank you so much for the exceptional care each person in your office gave to us on our visit to Optimum Audiology today! My dear friend who I care for, felt at complete ease in your office. We look forward to finishing her care at our next appointment!
Staff was, as always, kind, professional and efficient. They were gracious and a pleasure to work with.
Ronnett Holden
3 days ago
They was kind and they explained everything to me.
carol wahl
6 days ago
Response from the owner:Thank you so much for the five-star review! We truly appreciate your kind support.
Response from the owner:Thank you for the five stars! Our team is grateful for your thoughtful feedback.
William Sena
1 week ago
Very knowledgeable on the science of audiology
Response from the owner:Thank you for the wonderful review! We’re proud to have a team that is passionate about audiology and committed to continually expanding their knowledge. We truly appreciate you recognizing that dedication and taking the time to share your kind words!
Robert Ferrato
1 week ago
Very friendly and helpful people. Enjoyed the visit.
Response from the owner:We appreciate your kind words. Glad you enjoyed your visit!
Susan Curwen
1 week ago
I appreciated the great service, care of my hearing aids & I learned new information regarding use of my hearing aid app. Thank you!
Response from the owner:We’re so grateful you took the time to share your kind words. Thank you!
John Leve
1 week ago
Outstanding customer support!!
Response from the owner:Your kind words truly brightened our day. Thank you for recognizing Donna and our team. We are grateful you took the time to leave a review and appreciate your encouragement.
Bill Clark
1 week ago
Everything went perfect again.
Response from the owner:Your support is greatly appreciated by everyone on our team. Thank you for the five stars!
Maria rosales
1 week ago
Realy nice personal doctors
Response from the owner:Thank you for the wonderful feedback! It means a lot to our Optimum Audiology team.
This review is for Kristi Mendoza. In Apple Valley, California. License: AU 1439 I want to personally thank you for helping my 96 yr old dad. My brother and I and even my children have bought my dad so many hearing aids. And they failed. When my brother told me my dad had an appointment with the VA because of you I knew I had to thank you. Thank you so much for your kindness, for your patience and for your compassion and concern. We appreciate it so much. Now me and my kids can call my dad and talk to him on the phone. My brother said my dad smiled all the way home from the VA. That means more to us than anything. We want our dad to live a comfortable and happy life. He has done so much for this country where he can’t even hear. He truly deserves the best. Thank you so so much. Peace and blessings to you always. Your kindness will always keep you blessed.💕
I really was comforted by the way the clinician thoroughly explained, while instructing. E through the examen. Also they allowed me to eat up lots of Halloween candy
Response from the owner:Thank you so much! We’re grateful for the five stars and truly appreciate your feedback.
Anna Salazar
1 week ago
Response from the owner:Thank you for taking the time to leave us five stars. Your feedback means so much to our team!

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