Hearing Aids for Veterans in Southern and Central CA

Dr. Kristi Mendoza has spent over 30 years helping Veterans overcome hearing loss and tinnitus with compassionate, expert care they deserve.

Four Locations Serving Southern and Central California

Apple Valley, CA

17768 Wika Rd #200
Apple Valley, CA 92307
(760) 503-1700

Visalia, CA

5215 W Noble Ave Suite 113
Visalia, CA 93277
(760) 503-1700

La Verne, CA

2125 Wright Ave # C8
La Verne, CA 91750
(760) 503-1700

Jess Ranch, CA

19015 Town Center Dr #104
Apple Valley, CA 92308
(760) 503-1700

Dedicated Hearing Care for Those Who Served

Veterans face unique hearing challenges. Years of exposure to weapons fire, aircraft engines, explosions, and heavy machinery often result in noise-induced hearing loss and persistent tinnitus. At Optimum Audiology, we understand these challenges because serving Veterans has been central to our practice for more than three decades.

Dr. Kristi Mendoza specializes in working with Veterans throughout Southern and Central California. She recognizes that many Veterans struggle to acknowledge their hearing difficulties. “The Veterans that come to see us are often scared to admit they have hearing loss or tinnitus,” Dr. Mendoza explains. This reluctance is common—many feel that admitting hearing problems somehow diminishes their service or strength. Nothing could be further from the truth.

Understanding Veteran Hearing Loss

Military service creates distinctive patterns of hearing damage. High-frequency hearing loss is particularly common, making it difficult to understand speech clearly even when you can hear that someone is talking. Tinnitus frequently accompanies this hearing loss, causing ringing, buzzing, or other sounds that interfere with sleep, concentration, and daily communication.

Our comprehensive hearing evaluations identify exactly how your hearing has been affected. Testing in our professional sound booth reveals not just what you can hear, but how well you understand speech in various environments. This thorough assessment guides our recommendations for the most effective hearing solutions.

Real Ear Measurement for Precise Fittings

Every Veteran deserves hearing aids programmed specifically for their unique hearing profile. Dr. Mendoza uses Real Ear Measurement for every fitting—the gold standard verification method she learned from Gustav Mueller, Ph.D., a pioneer in the field. This scientific approach ensures your hearing aids deliver exactly the amplification you need across all frequencies, not just approximate settings.

Tinnitus Solutions That Work

Nearly 60% of our tinnitus patients find relief through properly fitted hearing aids. Modern devices include sound therapy features that can mask or reduce the perception of tinnitus. For Veterans whose tinnitus interferes with sleep, focus, and engagement with family, these solutions can be life-changing.

Flexible Care Options for Veterans

We respect your time and understand that getting to appointments isn’t always easy. Our hybrid service model includes remote programming adjustments, curbside hearing aid fittings, and telehealth consultations. Veterans throughout Los Angeles, San Bernardino, Riverside, and Orange Counties can also access our concierge in-home services.

Four Convenient California Locations

Visit us in Apple Valley, Jess Ranch, Visalia, or La Verne. We also serve Veterans in Victorville, Farmersville, Claremont, and Lucerne Valley.

You Deserve to Hear Again

It’s not uncommon for Veterans to experience profound emotion when they hear clearly for the first time in years. That moment—reconnecting with family conversations, enjoying gatherings without strain, finally getting relief from tinnitus—is why we do this work. Request a callback today and take the first step toward better hearing.

Schedule an appointment today

Take the first step toward better hearing with a personalized consultation - our expert team is ready to help you reconnect with the sounds that matter most.

Your Questions Answered

Frequently asked questions

With over 30 years of experience, we understand you may have questions about hearing health, treatment options, and what to expect from your visit. Dr. Mendoza and our team have compiled answers to the most frequently asked questions to help you feel informed and confident about your care.

Yes, the VA typically provides hearing aids for eligible Veterans with service-connected hearing loss. Even Veterans with non-service-connected hearing loss may qualify, depending on their priority group and enrollment status. Our team can help you understand your options and coordinate care.

Through the VA Community Care Network, eligible Veterans may receive hearing care at Optimum Audiology while using VA benefits. This option is often available when VA facilities have extended wait times or are not conveniently located. Contact us to discuss your specific situation.

Please bring your VA ID card, any VA referral documentation, and information about your hearing concerns. If you have previous hearing test results or currently use hearing aids, that information helps us provide better care. Our team will guide you through any additional requirements.

Yes, many Veterans find significant relief from tinnitus with properly fitted hearing aids. Modern devices include sound therapy features that help mask or reduce tinnitus perception. Dr. Mendoza has extensive experience helping Veterans manage service-related tinnitus through amplification and other treatment options.

Real Ear Measurement is a scientific verification method that ensures hearing aids deliver precise amplification matched to your specific hearing loss. Dr. Mendoza performs this test for every fitting because Veterans deserve accurately programmed devices, not approximate settings based on averages.

Absolutely. We provide remote programming, curbside fittings, telehealth appointments, and concierge in-home services throughout Los Angeles, San Bernardino, Riverside, and Orange Counties. Our hybrid service model minimizes the need for multiple in-office visits.

We carry all major hearing aid brands, including Widex, Starkey, Phonak, Oticon, ReSound, Signia, and Unitron. Because we're not limited to one manufacturer, we recommend technology based on your specific hearing loss pattern, lifestyle needs, and budget.

Call or text us at 760-503-1700 to schedule your appointment at any of our four California locations. Our team will gather information about your hearing concerns, explain what to expect, and discuss whether you'll be using VA benefits or other payment options.

Request a Callback

Request a callback to discover how our five-star service and 30 years of experience can help you reconnect with the sounds that matter most.

Hearing Care by Optimum Audiology

Comprehensive Hearing Services

Our four California locations offer comprehensive hearing evaluations and custom fittings with compassionate care and five-star service. With Dr. Mendoza’s 30+ years of expertise, we provide personalized solutions from all top manufacturers. Flexible service options, including remote programming and concierge visits, ensure ongoing support throughout your hearing health journey.

Hear From Our Customers

What Our Customers Say

Our patients’ experiences speak to our dedication to compassionate care and five-star service. Families across Southern and Central California report clearer conversations, renewed confidence, and transformative improvements in their daily lives through Dr. Mendoza’s expert care and personalized hearing solutions.

Excellent
Optimum Audiology4.9
Based on 244 reviews
In Optimum Audiology a had a great experience all the staff were very friendly, polite and attentive, the doctor conducting the hearing test was very professional and efficient, thank you so much please keep up the excellent work
This was a wonderful place to come too. Every one was nice and helpful.
As a new patient I was extremely impressed with the whole office and its care for its patients. I did not wait long and the work up for on my ear(s) was beyond what I was expecting. Thank you!
This was my first visit and I was nervous. I didn't know what to expect. I was worried for nothing.

The waiting area is quite nice. New looking, quiet, and not crowded. They took me back for the exam, right at my appointment time which is great because I hate waiting in doctor's offices. The tests were administered and my audiologist explained everything clearly each step of the way.

I really am impressed with Optimum Audiology.
Great staff, great DR., and Great service. Always timely and courteous.
Great service, spent quality time with me making sure I understood everything
Professional, caring and thorough in exp explaining the testing, how it works and and results. Staff was cordial and accommodating. Overall excellent experience!
It was a very professional peaceful office atmosphere. The beautiful natural scenery were calming. The staff were welcoming accommodating and knowledgeable. The Doctor was honest and supportive.
I took my grandson today and we had a great experience, especially my grandson. The doctor and staff were amazing. I highly recommend coming here. Thank you for making my grandsons experience a great one.
My experience was great and enlightened the atmosphere is extremely good and Dr. Mendoza great personality shines makes a bad day good thank you for what you do sincerely Dale G
The office is very organized and pleasant. I got into my appt ahead of time! Alina was very helpful asking me questions to do adjustments and making sure I knew I could call or make an appt anytime if I needed help
Office staff is courteous and the Dr. is very friendly. He explained the testing process and was very accommodating. This was more than I had anticipated. I was measured for Hearing aids, and custom molds were made of my outer ear and were ordered. Over all I give this office a 10/10 for being so well organized and service was excellent.
Photo from customer review
The people are awesome thank you all so much yall rock
Great doctor and great staff! Professional, friendly, knowledgeable and I couldn't ask for a better experience. I highly recommend.
Dr. Mendoza is an amazing Audiologist! She is such a caring person that goes above and beyond with her job and at a personal level. She is very professional and very caring to service members! The staff there also are outstanding and provide the best service!
Very nice, clean office. Staff is also very friendly and keeps things clean. I would definitely recommend going to them. Another great visit!
Excellent with Outstanding service, Mrs Mendoza is top notch and there is no one better. The staff are s also great and ensures every patient is treated like family, I highly recommend optimum audiology, hopefully I can have as my primary hearing doctors forever.
Photo from customer review
Very nice, friendly! Service was fast and I felt very comfortable!
Dr. Mendoza is very helpful and courteous. If you have any problems all it takes is a phone call and will help no matter the problem. I will recommend her to other veterans.
In Optimum Audiology a had a great experience all the staff were very friendly, polite and attentive, the doctor conducting the hearing test was very professional and efficient, thank you so much please keep up the excellent work
This was a wonderful place to come too. Every one was nice and helpful.
Response from the owner:We appreciate your kind words. Thank you for recognizing our helpful staff!
As a new patient I was extremely impressed with the whole office and its care for its patients. I did not wait long and the work up for on my ear(s) was beyond what I was expecting. Thank you!
Response from the owner:We appreciate your positive feedback! We're glad to hear your visit exceeded expectations.
This was my first visit and I was nervous. I didn't know what to expect. I was worried for nothing.

The waiting area is quite nice. New looking, quiet, and not crowded. They took me back for the exam, right at my appointment time which is great because I hate waiting in doctor's offices. The tests were administered and my audiologist explained everything clearly each step of the way.

I really am impressed with Optimum Audiology.
Response from the owner:We're glad to hear your first visit went smoothly and you found our service efficient and informative. Thank you for choosing Optimum Audiology!
Great staff, great DR., and Great service. Always timely and courteous.
Response from the owner:We appreciate your positive feedback. Thank you for recognizing our staff and service!
Response from the owner:Thank you for choosing our business and leaving a review. We're glad to hear that you had a good experience, and we look forward to seeing you again soon!
Great service, spent quality time with me making sure I understood everything
Response from the owner:We appreciate your positive feedback. Ensuring customer understanding is a priority for us!
Professional, caring and thorough in exp explaining the testing, how it works and and results. Staff was cordial and accommodating. Overall excellent experience!
Response from the owner:We appreciate your positive feedback about our staff and services! Thank you for highlighting our thoroughness and professionalism.
Response from the owner:Thanks so much for taking the time to share your positive experience!
It was a very professional peaceful office atmosphere. The beautiful natural scenery were calming. The staff were welcoming accommodating and knowledgeable. The Doctor was honest and supportive.
Response from the owner:We appreciate your positive feedback about our office atmosphere and staff. Your kind words motivate us to maintain our high standards!
Response from the owner:Thanks so much for taking the time to share your positive experience!
I took my grandson today and we had a great experience, especially my grandson. The doctor and staff were amazing. I highly recommend coming here. Thank you for making my grandsons experience a great one.
Response from the owner:We appreciate your positive feedback. Delighted to hear your grandson had a great experience. Thank you for recommending us!
My experience was great and enlightened the atmosphere is extremely good and Dr. Mendoza great personality shines makes a bad day good thank you for what you do sincerely Dale G
Response from the owner:We appreciate your kind words about our atmosphere and Dr. *******. Thank you for your support!
The office is very organized and pleasant. I got into my appt ahead of time! Alina was very helpful asking me questions to do adjustments and making sure I knew I could call or make an appt anytime if I needed help
Response from the owner:We appreciate your positive feedback. We're glad our team was able to assist you promptly!
Response from the owner:Hello, thanks for the great review!
Response from the owner:Hi, we're delighted to hear about your experience. Thanks for sharing!
Office staff is courteous and the Dr. is very friendly. He explained the testing process and was very accommodating. This was more than I had anticipated. I was measured for Hearing aids, and custom molds were made of my outer ear and were ordered. Over all I give this office a 10/10 for being so well organized and service was excellent.
Photo from customer review
Response from the owner:We appreciate your positive feedback and recognition of our organized and accommodating service. Thank you for the perfect rating!
The people are awesome thank you all so much yall rock
Response from the owner:We appreciate your kind words! Our team is always here to help.
Great doctor and great staff! Professional, friendly, knowledgeable and I couldn't ask for a better experience. I highly recommend.
Response from the owner:Thank you so much Mr. Simera! You bring a great presence of joy and happiness when you come to the office. YOU are an amazing individual and you are deeply appeciated!
Dr. Mendoza is an amazing Audiologist! She is such a caring person that goes above and beyond with her job and at a personal level. She is very professional and very caring to service members! The staff there also are outstanding and provide the best service!
Response from the owner:We appreciate your kind words about Dr. ******* and our staff. We're glad to hear you had a positive experience!
Very nice, clean office. Staff is also very friendly and keeps things clean. I would definitely recommend going to them. Another great visit!
Response from the owner:Thank you K for the wonderful review and we are glad that the office was friendly and clean for your appointment! We look forward to seeing you again in the near future!
Response from the owner:Hi, we're delighted to hear about your experience. Thanks for sharing!
Excellent with Outstanding service, Mrs Mendoza is top notch and there is no one better. The staff are s also great and ensures every patient is treated like family, I highly recommend optimum audiology, hopefully I can have as my primary hearing doctors forever.
Photo from customer review
Response from the owner:We're delighted you enjoyed our service and appreciate your kind words about Mrs. *******. Thank you for your review!
Very nice, friendly! Service was fast and I felt very comfortable!
Response from the owner:We appreciate your kind words! Happy to hear you enjoyed our service.
Dr. Mendoza is very helpful and courteous. If you have any problems all it takes is a phone call and will help no matter the problem. I will recommend her to other veterans.
Response from the owner:We appreciate your positive feedback and recommendation. We're glad to hear Dr. ******* was able to assist you effectively!

Request aCallback

Have questions about your hearing? Our team will help you get answers and schedule your evaluation with Dr. Mendoza.

Don't Miss the Sounds That Matter Most

Schedule your hearing evaluation today and take the first step toward better hearing and living.