Doctor of Audiology Serving California Since 1991

Veterans Hearing Aids

VA Community Care Hearing Aids for Veterans

Optimum Audiology fits hearing aids for Veterans in Apple Valley, CA, as well as at our Jess Ranch, La Verne, and Visalia offices. As a VA Community Care Network provider, we see eligible Veterans for hearing tests, hearing aids, and follow-up care close to home. Dr. Kristi Mendoza, Au.D., has cared for Veterans since 1991, and every fitting is checked with Real Ear Measurement so your hearing aids match your hearing.

Veteran receiving hearing aid care at Optimum Audiology in Apple Valley, CA
Veteran's hearing test in a sound booth at Optimum Audiology in the High Desert

How to Use Your VA Community Care Benefits

Start with your VA care team. Ask for a Community Care referral for audiology and let them know you'd like to be seen at Optimum Audiology. Once the VA approves the referral and sends it to us, call or text (760) 503-1700 and we'll set up your visit. Not sure you qualify? Your VA facility decides eligibility, and our billing team is glad to help with the next step.

Patient Reviews

What patients across the High Desert, Visalia, and La Verne say about their care with Dr. Kristi Mendoza, Au.D.

Expert Hearing Care From the High Desert to Visalia

Dr. Kristi Mendoza, Au.D., has helped patients hear better since 1991, and every plan starts with a thorough hearing evaluation.

Serving Southern & Central California

Four Offices, One Number

Dr. Kristi Mendoza, Au.D., and her team see patients in Apple Valley, Jess Ranch, La Verne, and Visalia. Choose the office closest to you on the map.

  • Doctor of Audiology since 1991
  • Real Ear Measurement on every fitting
  • VA Community Care & OWCP provider
Optimum Audiology is a great place to go to for my hearing aids. Friendly staff and very helpful. They take care of everything from insurance, to keeping your hearing aids properly working. Thanks for doing a great job for me Optimum Audiology.
— Anthony A.

Select a location for more information

Veterans Hearing Care FAQs

Answers for Veterans in the High Desert and beyond: how VA Community Care works, why military hearing loss is so common, tinnitus help, and what to expect at your visit.

Yes. Optimum Audiology is part of the VA Community Care Network, which lets eligible Veterans see an approved audiologist outside a VA facility. You can have your hearing tested, get fitted for hearing aids, and come back for adjustments at our offices in Apple Valley, Jess Ranch, La Verne, or Visalia.

Your VA facility decides eligibility and issues the referral, so that is the first call to make. Once the referral reaches us, we handle scheduling and keep your VA care team informed. Have questions before you start? Call or text (760) 503-1700.

Gunfire, explosions, aircraft, heavy vehicles, and engine rooms are some of the loudest sounds a person can be exposed to. Even short bursts can damage the tiny hair cells in the inner ear, and that damage doesn't heal. According to the VA, tinnitus and hearing loss are the two most common service-connected disabilities among Veterans.

Noise-induced hearing loss often shows up years after service, so many Veterans don't connect the two. If you're turning up the TV, missing parts of conversations, or hearing a ringing that won't quit, a hearing test will show what's going on. Admitting it takes strength, and you don't have to sort it out alone.

Yes. We start with a full tinnitus evaluation to learn what your ringing or buzzing sounds like and how it affects your sleep, focus, and mood. From there, options include hearing aids with built-in sound therapy, sound maskers, Tinnitus Retraining Therapy, and counseling based on Cognitive Behavioral Therapy.

We are also an approved provider of Lenire, an at-home treatment that pairs sound through headphones with gentle tongue stimulation. For support between visits, we also offer Oto, an at-home tinnitus management program that uses sound therapy, with exercises drawing on Cognitive Behavioral Therapy techniques alongside, and we set it up with you in our office. There is no cure for tinnitus, but many patients find relief that makes the sound much easier to live with. You can read more on our tinnitus treatment page.

Your first visit is a full diagnostic hearing evaluation in a sound booth, and it takes about 45 to 60 minutes. We ask about your service history, noise exposure, and the places where hearing is hardest, then run pure-tone, speech, and otoacoustic emissions testing. Your results are explained in plain language before you leave.

If hearing aids are the right step, we recommend options from all major manufacturers based on your hearing and your daily life. Every fitting is verified with REM, which measures the sound in your own ear canal so the hearing aids match your prescription. Follow-up visits, remote adjustments, and curbside service are available too.

Questions about hearing aids or hearing loss? Call our scheduling line.

Request a Callback

Share a few details about your hearing and we will call you back to set up a visit at the office closest to you.