Hearing Aids

It starts with a comprehensive hearing evaluation in our sound booth. It takes about 45 to 60 minutes, and HMO plans need a doctor's referral first. The results show which pitches you're missing and how well you understand speech, and Dr. Mendoza goes over them with you in plain language at the same visit.

Then we talk about your daily life: phone calls with family, restaurants, church, the TV, and how easily you handle small parts. Those answers narrow down the style and technology level. You're welcome to bring a spouse or adult child along. See what to expect on our hearing evaluations page.

We fit every major style: receiver-in-canal (RIC), behind-the-ear (BTE), open-fit, in-the-ear (full and half shell), in-the-canal (ITC), and completely-in-canal (CIC). RIC aids are a popular choice because they're light, tuck behind the ear, and come in rechargeable and Bluetooth versions.

The smallest styles don't suit every ear or every degree of hearing loss. The shape of your ear canal, how much power your hearing needs, and how easily you manage tiny batteries all play a part. We'll show you real samples and explain which ones match your results. Compare them on our hearing aid styles page.

Often, yes. We accept most major insurance plans, and our billing team checks your benefits before you commit so you know your share up front. Eligible Veterans can be seen through the VA Community Care Network, and we're an approved provider for Workers' Compensation and OWCP claims for federal employees.

Pricing depends on the technology level you need, so we go over it after your hearing evaluation rather than quoting a number blind. For any balance, we take all major credit cards and offer Cherry and CareCredit payment plans. Learn more on our financing options page, or call or text (760) 503-1700 with your insurance card in hand.

Most hearing aid purchases at Optimum Audiology include a trial period. We'll explain the length and terms for your devices before you buy, so nothing comes as a surprise.

The trial matters because your brain needs time to get used to sounds it hasn't heard clearly in years. Wear the aids at home, in the car, and around town, and jot down what sounds too sharp or too soft. We use those notes at your follow-up visits in the first month to fine-tune the programming. If something still isn't right, we'll talk through your options together. Call or text (760) 503-1700 to ask about the terms for a specific model.

Plenty. After your fitting you'll have one or two follow-ups in the first month, then annual check-ups that include a fresh REM check. If getting to the office is hard, we can adjust many hearing aids remotely, see you curbside, or check in by telehealth. Cleanings and hearing aid repairs are handled in-office, curbside, or by mail.

If phone calls are still a struggle, we can also help you find out whether you qualify for a captioned telephone such as CaptionCall or CapTel, which shows the other person's words on a screen as they talk. Call or text (760) 503-1700 to ask.