Hearing Aid Repair
Repairs for Most Brands, Wherever You Bought Them
When your hearing aids quit, so do phone calls and conversations at the dinner table. Optimum Audiology offers hearing aid repair in Apple Valley, CA for most major brands, including devices bought somewhere else. Clogged wax guards, worn domes, weak sound, whistling, and dropped Bluetooth connections are often fixed the same day. Can't come in? Use our curbside service or mail-in repair option.
When a Repair Has to Go to the Manufacturer
Some problems can't be fixed in the office. A cracked case, water damage inside the device, or a failed internal part needs the manufacturer's repair lab, which typically takes one to two weeks. We explain what's wrong, check your warranty, and give you an estimate before any work begins. If you can't go without hearing, ask about a loaner hearing aid, available in some cases.
Hearing Aid Repair FAQs
Common questions about hearing aid repair in Apple Valley: quick fixes to try at home, what we repair in the office, warranty and cost, and how mail-in repairs work.
A few quick checks solve a lot of hearing aid troubleshooting calls. Start with power: put in a fresh battery, or make sure a rechargeable aid sits fully in its charger and the charger is plugged in. Then look at the wax guard and dome. Earwax buildup is one of the most common reasons sound turns weak or stops.
If the aid whistles, it may not be seated deep enough in your ear. If Bluetooth won't connect, turn your phone's Bluetooth off and back on, then restart the hearing aids. If it got wet, don't use a hair dryer; open the battery door and let it dry. Still no luck? Call or text (760) 503-1700 and we'll get you in.
Yes. We repair most major brands, including hearing aids purchased from another clinic, a big-box store, or online. Common in-office fixes include wax guard and dome replacement, hearing aid cleaning, clearing blocked microphone ports, replacing a worn receiver wire on a RIC aid, new tubing on a behind-the-ear aid, and re-pairing Bluetooth.
We also check whether whistling comes from a dome or earmold that no longer fits snugly, and whether the sound has drifted from what your hearing needs. If it has, a programming check with Real Ear Measurement can bring it back in line. If the problem is sealed inside the case, we'll explain your options before anything is sent out.
It depends on what's wrong and whether your hearing aid is still under the manufacturer's warranty, which typically runs two to three years from purchase. A warranty repair may cost little or nothing, while out-of-warranty factory repairs are priced by the type of damage.
Small in-office services like cleanings, wax guard changes, and dome replacements cost far less than a factory repair. Whatever the issue, we look at the device first and give you an estimate before any work begins, so there's no surprise bill. Call or text (760) 503-1700 with your brand and model, and our team can tell you what to expect.
Minor repairs and cleanings are often done the same day. Our Apple Valley and Jess Ranch offices are open Monday through Friday, 8:00 AM to 5:00 PM, so call ahead and we'll set aside time for you. Repairs that go to the manufacturer usually take one to two weeks, and loaner hearing aids are available in some cases while you wait.
If getting to an office is hard, we offer curbside service and mail-in hearing aid repair. Call or text (760) 503-1700 before you ship anything, and we'll walk you through how to pack it and where to send it. We'll keep you posted until your hearing aid is back in your ears.
Hearing Aids Tuned to Your Ears, Not a Factory
Hearing aids only help if they're set for your ears, not generic factory settings. That's why every new fitting at Optimum Audiology includes Real Ear Measurement, a quick test with a tiny microphone that confirms the sound reaching your eardrum matches your hearing loss. We check again at every annual visit, see you for follow-ups in the first month, and most purchases include a trial period so you can hear the difference at home.
Patient Reviews
What patients across the High Desert, Visalia, and La Verne say about their care with Dr. Kristi Mendoza, Au.D.
Expert Hearing Care From the High Desert to Visalia
Dr. Kristi Mendoza, Au.D., has helped patients hear better since 1991, and every plan starts with a thorough hearing evaluation.
Serving Southern & Central California
Four Offices, One Number
Dr. Kristi Mendoza, Au.D., and her team see patients in Apple Valley, Jess Ranch, La Verne, and Visalia. Choose the office closest to you on the map.
- Call or text: (760) 503-1700
- info@optimumaudiology.com
- Doctor of Audiology since 1991
- Real Ear Measurement on every fitting
- VA Community Care & OWCP provider
Optimum Audiology is a great place to go to for my hearing aids. Friendly staff and very helpful. They take care of everything from insurance, to keeping your hearing aids properly working. Thanks for doing a great job for me Optimum Audiology.— Anthony A.
Select a location for more information