Optimum Audiology Locations
Four Hearing Care Offices Across California
The four Optimum Audiology locations are our main office in Apple Valley, a Jess Ranch office near Jess Ranch Marketplace, a La Verne office for the San Gabriel Valley, and a Visalia office for Tulare County. One number reaches all four: call or text (760) 503-1700. Each office offers a full hearing evaluation, hearing aid fittings verified with Real Ear Measurement, and follow-up care. Telehealth and remote programming are available too.
Serving Southern & Central California
Four Offices, One Number
Dr. Kristi Mendoza, Au.D., and her team see patients in Apple Valley, Jess Ranch, La Verne, and Visalia. Choose the office closest to you on the map.
- Call or text: (760) 503-1700
- info@optimumaudiology.com
- Doctor of Audiology since 1991
- Real Ear Measurement on every fitting
- VA Community Care & OWCP provider
Optimum Audiology is a great place to go to for my hearing aids. Friendly staff and very helpful. They take care of everything from insurance, to keeping your hearing aids properly working. Thanks for doing a great job for me Optimum Audiology.— Anthony A.
Select a location for more information
Dr. Kristi Mendoza, Au.D.
Owner & Doctor of Audiology
The Same Standard of Care at Every Office
Whichever office you choose, your care follows the standards Dr. Kristi Mendoza, Au.D., has built since 1991. That means a hearing test in a professional sound booth, results explained in plain language, and Real Ear Measurement on every new hearing aid and annual check-up. We fit all major manufacturers, so the recommendation fits your hearing and budget. Veterans are welcome through the VA Community Care Network, and federal workers through OWCP.
Questions About Our Offices
Help choosing an Optimum Audiology location: which office is closest, whether hours differ, telehealth and remote options, and how to book at any office.
It depends on where you live. In the High Desert, our Apple Valley office on Wika Rd is convenient for Victorville and Lucerne Valley, and our Jess Ranch office on Town Center Dr is often closer for Hesperia, Phelan, and Oak Hills. In the San Gabriel Valley, our La Verne office serves Claremont, San Dimas, Pomona, and Glendora. In the Central Valley, our Visalia office serves Tulare County, including Tulare, Exeter, and Farmersville. Still not sure? Call or text (760) 503-1700 and tell us your town. We'll point you to the easiest office to reach.
Mostly, yes. Our Apple Valley, Jess Ranch, and La Verne offices are open Monday through Friday, 8:00 AM to 5:00 PM. Visalia sees patients Monday through Friday by appointment only. All four offices are closed on weekends. Hearing tests and fittings are scheduled ahead, so the best first step is to call or text (760) 503-1700. You can also send a Request a Callback form with your preferred location, and our patient care team will get back to you.
Yes, in many cases. Telehealth appointments work well for questions and check-ins. If your hearing aids support it, remote programming lets us adjust them through your phone app while you stay home. Curbside service means you can stay in the car for quick fittings, cleanings, and adjustments, and mail-in repairs are available when a device needs bench work. A full hearing evaluation is done in our professional sound booth, so plan on one office visit for that. Adult children and caregivers are welcome to call on a parent's behalf at (760) 503-1700.
Yes. Every Optimum Audiology location accepts most major insurance plans, and our billing team handles benefit checks so you know what's covered before your visit. We work with VA Community Care for eligible Veterans, Workers' Compensation, and OWCP for federal employees. For costs insurance doesn't cover, we take all major credit cards and offer Cherry and CareCredit financing, including 0% APR options for qualifying patients. If you're paying on your own, you'll get a Good Faith Estimate before care. See our financing options page, or call or text (760) 503-1700 with your plan name.
Expert Hearing Care From the High Desert to Visalia
Dr. Kristi Mendoza, Au.D., has helped patients hear better since 1991, and every plan starts with a thorough hearing evaluation.