Approved OWCP Hearing Care Provider
Dr. Kristi Mendoza is an approved OWCP provider helping federal employees access covered hearing tests, hearing aids, and tinnitus treatment with care.
Four Locations Serving Southern and Central California
Apple Valley, CA
17768 Wika Rd #200
Apple Valley, CA 92307
(760) 503-1700
Visalia, CA
5215 W Noble Ave Suite 113
Visalia, CA 93277
(760) 503-1700
La Verne, CA
2125 Wright Ave # C8
La Verne, CA 91750
(760) 503-1700
Jess Ranch, CA
19015 Town Center Dr #104
Apple Valley, CA 92308
(760) 503-1700
Specialized Hearing Care for Federal Workers
If you are a federal employee who has experienced hearing loss or tinnitus on the job, you may qualify for hearing care benefits through the Office of Workers’ Compensation Programs (OWCP). Optimum Audiology is proud to serve as an approved OWCP provider, offering comprehensive audiology services to postal workers, federal civilian employees, and other workers covered under federal compensation programs.
Dr. Kristi Mendoza brings over 30 years of audiology experience to every OWCP patient who walks through our doors. Her extensive work with Veterans and seniors translates directly to the federal worker population, where occupational noise exposure, head injuries, and aging often overlap. She understands that filing a claim and finding the right provider can feel overwhelming, which is why our team handles the paperwork, coordinates billing directly with OWCP, and walks you through every step of the process.
What OWCP Hearing Benefits May Cover
Approved OWCP claims for hearing-related conditions can include comprehensive diagnostic hearing evaluations performed in our state-of-the-art sound booth, including audiometry, otoacoustic emissions testing, and speech testing to fully document the type and degree of hearing loss. Coverage may also extend to hearing aid fittings using Real Ear Measurement, which is the gold-standard verification process Dr. Mendoza performs on every fitting to ensure your devices deliver the precise amplification your hearing requires. Tinnitus evaluation and treatment, hearing aid repairs, and ongoing follow-up care are also commonly covered services.
We carry all the leading hearing aid brands, including Phonak, Widex, Starkey, Oticon, Signia, and ReSound, so OWCP patients have access to the same premium technology available to private-pay clients.
A Convenient Hybrid Care Model
We know that federal workers often have demanding schedules and may live a distance from our offices. Optimum Audiology offers a flexible hybrid service model designed to minimize office visits while maximizing your care. Choose from in-person appointments at our Apple Valley, Jess Ranch, Visalia, or La Verne locations, or take advantage of our telehealth visits, remote programming, curbside service, and mail-in repair options. For qualifying patients in Los Angeles, San Bernardino, Riverside, and Orange Counties, we also offer concierge in-home services.
Trusted by Veterans, Built for Federal Workers
Dr. Mendoza’s longstanding work with Veterans has shaped our practice into one uniquely suited to serve those who have served. Many of the same hearing challenges Veterans face, such as noise-induced hearing loss and service-related tinnitus, mirror what federal workers experience in occupational settings. We bring that same patient-first philosophy and clinical expertise to every OWCP patient.
To learn more about whether your hearing care qualifies for OWCP coverage, or to schedule an evaluation, call or text us at 760-503-1700.
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Hearing Care by Optimum Audiology
Comprehensive Hearing Services
Our four California locations offer comprehensive hearing evaluations and custom fittings with compassionate care and five-star service. With Dr. Mendoza’s 30+ years of expertise, we provide personalized solutions from all top manufacturers. Flexible service options, including remote programming and concierge visits, ensure ongoing support throughout your hearing health journey.
Hear From Our Customers
What Our Customers Say
Our patients’ experiences speak to our dedication to compassionate care and five-star service. Families across Southern and Central California report clearer conversations, renewed confidence, and transformative improvements in their daily lives through Dr. Mendoza’s expert care and personalized hearing solutions.