Terms and Conditions

Optimum Audiology (“we,” “us,” or “our”) provides this website (“Site”) to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of this Site constitutes your agreement to all such terms, conditions, and notices.

Modification of These Terms of Use

We reserve the right to change the terms, conditions, and notices under which this Site is offered, including but not limited to the charges associated with the use of this Site.

Links to Third Party Sites

This Site may contain links to other websites (“Linked Sites”). The Linked Sites are not under our control and we are not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. We are not responsible for webcasting or any other form of transmission received from any Linked Site. We are providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by us of the site or any association with its operators.

No Unlawful or Prohibited Use

As a condition of your use of this Site, you warrant to us that you will not use this Site for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use this Site in any manner which could damage, disable, overburden, or impair this Site or interfere with any other party’s use and enjoyment of this Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through this Site.

Content You Submit

When using this Site, you may have the opportunity to submit reviews or feedback regarding your experiences with us, and to participate in bulletin boards, chat areas, news groups, forums, communities, personal web pages, calendars, and/or other message or communication features designed to enable you to communicate with the public at large or with a group (collectively, “Communication Services”). You agree to use the Communication Services only to post, send, and receive messages and material that are proper and related to the particular Communication Service.

By way of example, and not as a limitation, you agree that when using a Communication Service, you will not post content that contains:

  • Personal and confidential information, including phone numbers, addresses, and health information;
  • Vulgar content, including offensive, derogatory, obscene, profane, or inflammatory language or content;
  • Threats or personal attacks on others;
  • Discriminatory content or hate speech, including content that advocates against groups of people based on their race, ethnic origin, religion, disability, gender, gender identity, sexual orientation, age, or veteran status;
  • Misrepresentations, including content submitted fraudulently on behalf of others or that misrepresents your identity or connection with us or our practice;
  • Non-applicable content, including posts that are not specific to us or our practice;
  • Advertising or solicitations;
  • Illegal content; or
  • References to or information about ongoing legal matters or proceedings.

You further agree that you will not:

  • Upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents.
  • Upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another’s computer.
  • Conduct or forward surveys, contests, pyramid schemes or chain letters.
  • Download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner.
  • Falsify or delete any legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded.
  • Restrict or inhibit any other user from using and enjoying the Communication Services.
  • Violate any code of conduct or other guidelines which may be applicable for any particular Communication Service.
  • Harvest or otherwise collect information about others, including e-mail addresses, without their consent.

We have no obligation to monitor the Communication Services. However, we reserve the right to review materials posted to a Communication Service and to remove any content that does not comply with these terms or any publicly posted content that includes personal and confidential information. We reserve the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever. Content uploaded to a Communication Service may be subject to posted limitations on usage, reproduction, and/or dissemination. You are responsible for adhering to such limitations if you download the content. If you would like to remove your own review from this Site, please contact us.

Liability Disclaimer

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THIS SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. WE AND/OR OUR SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THIS SITE AT ANY TIME. ADVICE RECEIVED VIA THIS SITE SHOULD NOT BE RELIED UPON FOR PERSONAL, MEDICAL, LEGAL OR FINANCIAL DECISIONS AND YOU SHOULD CONSULT AN APPROPRIATE PROFESSIONAL FOR SPECIFIC ADVICE TAILORED TO YOUR SITUATION. WE AND/OR OUR SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THIS SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARRANTY OR CONDITION OF ANY KIND. WE AND/OR OUR SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL WE AND/OR OUR SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THIS SITE, WITH THE DELAY OR INABILITY TO USE THIS SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THIS SITE, OR OTHERWISE ARISING OUT OF THE USE OF THIS SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF WE OR ANY OF OUR SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THIS SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THIS SITE.

Text Message Communications

By submitting our forms and signing up for texts, you consent to receive text messages from Optimum Audiology at the number provided, including messages sent by autodialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP and no further messages will be sent. Reply HELP for help. Information will not be shared with third parties for marketing or promotional purposes.

If you have any problems with the messaging program, please reply with the keyword HELP for more assistance or call us at (760) 503-1700, and our friendly representatives will help you. Carriers are not liable for delayed or undelivered messages. As always, message and data rates may apply for messages sent. Message frequency varies. If you have questions about your text plan or data plan, you can contact your wireless provider. For privacy-related questions, please refer to our privacy policy: https://www.optimumaudiology.com/privacy-policy/.

You can cancel the SMS service at any time. Simply text “STOP” to 760-389-1806. Upon sending “STOP,” we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.

Copyright and Trademark Notices

All contents of this website are Copyright © Optimum Audiology. All Rights Reserved. All logos are trademarks and service marks of Optimum Audiology. All other trademarks, service marks and logos used in this Site are the property of their respective owners.

Trademarks

The names of actual companies and products mentioned herein may be the trademarks of their respective owners. The example companies, organizations, products, people and events depicted herein are fictitious. No association with any real company, organization, product, person, or event is intended or should be inferred. Any rights not expressly granted herein are reserved.

Notices

Please contact us by phone at (760) 503-1700 or by mail at 17768 Wika Road, Suite 200, Apple Valley, CA 92307, or by email at chris@optimumaudiology.com.

Rocio Mendoza
20 hours ago
The care my daughter received at this facility was phenomenal. I wish every doctors office we visit would be like the staff here. The person who performed all the test for my daughter was this wonderful girl named Jasmine, she told us she was a resident at this facility, nonetheless she was awesome. Took her time with my daughter and was very kind. We also got to meet one of the Drs and he was also great. All around amazing kind staff, starting from the ladies at the front desk to staff in the back. I gave this place 5 stars because of how amazing they were. 😊
Eric P
21 hours ago
The staff and audiologist were all very friendly and professional. It was a pleasant experience. They explained everything clearly
Una muy buena atención
Aunesty Brown
23 hours ago
I was seen for my ears, even though I still didn't get to know what's still wrong with my ears, I'm glad to know I'm not going deaf. And the nurse, Jasmine was very helpful and she has a beautiful and bright spirit. She was very professional and made it comfortable for me as she ran the tests. I would definitely come back esp with the environment being so calm and nice.(>.<)
Always a pleasure
Tim Strathmann
2 days ago
Great professional caring service. The staff working at this office are great, helpful, and very knowledgeable. I would recommend Optimum Audiology to anyone needing hearing evaluation or services.
Response from the owner:Thank you for your thoughtful 5-star review! We are delighted to hear that you enjoyed your visit and appreciated our new location. Creating a welcoming environment where every person feels valued is important to our entire team. Thank you for your recommendation and for taking the time to share your kind words, they truly mean a great deal to us.
Barbara Bonner
2 days ago
Great service, spent quality time with me making sure I understood everything
Response from the owner:We appreciate your positive feedback. Ensuring customer understanding is a priority for us!
Lovely staff and very helpful
Han-Su Kim
2 days ago
Fantastic place with incredibly kind people. 100% recommend
Kathy Kidd
3 days ago
Thank you so much for the exceptional care each person in your office gave to us on our visit to Optimum Audiology today! My dear friend who I care for, felt at complete ease in your office. We look forward to finishing her care at our next appointment!
Staff was, as always, kind, professional and efficient. They were gracious and a pleasure to work with.
Ronnett Holden
3 days ago
They was kind and they explained everything to me.
carol wahl
6 days ago
Response from the owner:Thank you so much for the five-star review! We truly appreciate your kind support.
Response from the owner:Thank you for the five stars! Our team is grateful for your thoughtful feedback.
William Sena
1 week ago
Very knowledgeable on the science of audiology
Response from the owner:Thank you for the wonderful review! We’re proud to have a team that is passionate about audiology and committed to continually expanding their knowledge. We truly appreciate you recognizing that dedication and taking the time to share your kind words!
Robert Ferrato
1 week ago
Very friendly and helpful people. Enjoyed the visit.
Response from the owner:We appreciate your kind words. Glad you enjoyed your visit!
Susan Curwen
1 week ago
I appreciated the great service, care of my hearing aids & I learned new information regarding use of my hearing aid app. Thank you!
Response from the owner:We’re so grateful you took the time to share your kind words. Thank you!
John Leve
1 week ago
Outstanding customer support!!
Response from the owner:Your kind words truly brightened our day. Thank you for recognizing Donna and our team. We are grateful you took the time to leave a review and appreciate your encouragement.
Bill Clark
1 week ago
Everything went perfect again.
Response from the owner:Your support is greatly appreciated by everyone on our team. Thank you for the five stars!
Maria rosales
1 week ago
Realy nice personal doctors
Response from the owner:Thank you for the wonderful feedback! It means a lot to our Optimum Audiology team.
This review is for Kristi Mendoza. In Apple Valley, California. License: AU 1439 I want to personally thank you for helping my 96 yr old dad. My brother and I and even my children have bought my dad so many hearing aids. And they failed. When my brother told me my dad had an appointment with the VA because of you I knew I had to thank you. Thank you so much for your kindness, for your patience and for your compassion and concern. We appreciate it so much. Now me and my kids can call my dad and talk to him on the phone. My brother said my dad smiled all the way home from the VA. That means more to us than anything. We want our dad to live a comfortable and happy life. He has done so much for this country where he can’t even hear. He truly deserves the best. Thank you so so much. Peace and blessings to you always. Your kindness will always keep you blessed.💕
I really was comforted by the way the clinician thoroughly explained, while instructing. E through the examen. Also they allowed me to eat up lots of Halloween candy
Response from the owner:Thank you so much! We’re grateful for the five stars and truly appreciate your feedback.
Anna Salazar
1 week ago
Response from the owner:Thank you for taking the time to leave us five stars. Your feedback means so much to our team!

Request aCallback

Have questions about your hearing? Our team will help you get answers and schedule your evaluation with Dr. Mendoza.

Don't Miss the Sounds That Matter Most

Schedule your hearing evaluation today and take the first step toward better hearing and living.